Question types

Each task holds one or more questions. This article explains each question type and its settings, so you can ask for exactly what you need.

Add a question

1. Open a task from the Tasks tab.
2. Under Add a question, click a type.
3. Write the question and set its options.
4. Click Save question.

Every question has:

• Question: up to 500 characters, in the study's main language.
• Help text (optional): up to 500 characters, shown under the question.
• Participants must answer this question: ticked by default. Untick it to make the question optional. Participants then see "(optional)".

Use the up and down arrows to change the order of questions. To change a question later, click Edit question. To remove it, click Delete question, then Yes, delete.

Video

Participants record a video in the app. Phones open the camera; computers record with the webcam in the browser.

• Longest video (seconds): from 10 to 600. The default is 120.
• Shortest video (seconds): must be shorter than the longest. The default is 0.
• Also allow an existing video: off by default, so participants record in the moment. Tick it to let them upload a video from their gallery or files too.

Photo

Participants take one or more photos.

• Fewest photos and Most photos: from 1 to 10. The defaults are 1 and 3.
• Also allow existing photos: tick it to let participants upload photos from their gallery or files, as well as take new ones.

Voice note

Participants record a voice note.

• Longest voice note (seconds): from 10 to 600. The default is 120.

Text

Participants type an answer.

• Fewest characters: the default is 0.
• Most characters: up to 5000. The default is 2000.

Single choice and multiple choice

With Single choice, participants pick one option. With Multiple choice, they can pick several.

• Add options: type one option per line. Each option can be up to 200 characters, and a question can have up to 30 options. Add at least two.
• To rename an option, change its text. To remove one, tick Remove.
• Add "Other (please say)" with a text box: adds an Other option. Participants who pick it must type their answer in the box. The wording is filled in for every study language.

Multiple choice also has:

• Fewest picks
• Most picks: 0 means no limit.

You can show a later question only when a certain option is picked. See Show a question only after a certain answer.

Rating

Participants give a score on a scale.

• Scale: 1 to 5, 1 to 7, 1 to 10, or 0 to 10 (NPS).
• Label at the low end and Label at the high end (optional): up to 60 characters each, for example "Not at all likely" and "Extremely likely".

Check your questions

Each question shows a short summary under its type, such as "Required · Up to 2 min, recorded in the moment". The Participant preview next to the questions shows how the task looks on a phone. See Preview a task as participants see it.

Questions are written in the main language. Translate them on the Translations tab. See Translate your study.