Features

From the first invite
to the final highlight.

Everything an agency needs to run in-the-moment qualitative research: set-up, the participant experience, review, and the files for your report.

Study set-up

Tasks and questions

  • Video, photo, voice note, text, single and multiple choice, rating scales
  • Tasks per day, open at a set time for a set number of hours
  • Repeatable tasks, such as every time you shop
  • Questions shown only after a matching answer
  • Different tasks for different participant groups

Languages

  • Participants read the app in English, German, French, Spanish, Italian, Dutch, Portuguese or Polish
  • Your texts translated with AI in one click, or exported to a spreadsheet for a translator
  • A phone preview of each task in every language

Consent

  • Standard consent wording in eight languages, or your own
  • Required and optional boxes, signed with the participant’s name
  • Every signature kept with the exact version they read

The participant app

Works in the phone’s browser and can be added to the home screen. Nothing to download from a store.

A phone records a person making breakfast

Record in the moment

On phones the camera opens straight away. On computers the webcam records in the page. You choose whether files from the gallery are allowed.

Today, at a glance

Participants see what is open today, what is done and what comes next, in their own time zone.

Gentle reminders

An email when a task opens, at most once a day per task, never between 22:00 and 07:00.

Messages

Participants can write to the research team and answer follow-up questions.

Personal links

No passwords to forget: participants sign in with the personal link from their invitation.

Their choice

Participants can change language, switch reminders off, or stop taking part and ask for deletion.

Review and analysis

Two researchers review video clips on a large screen

Responses feed

  • Every entry with its videos, photos, voice notes and answers
  • Filter by task, day, group, participant, tag or file type
  • Test participants marked and easy to hide

Tags and highlights

  • Tag entries as you watch
  • Mark a moment in a video with a start and end, a note and tags
  • A highlights page with every clip, ready for the debrief

Export

  • Answers as CSV, one row per answer
  • Highlights as CSV with times and notes
  • All files as a ZIP, one folder per participant

For the whole team

Owners

Everything, including the team, settings and plan. Two-factor sign-in is required.

Researchers

Set up and run the studies they are on: tasks, participants, consent, translations.

Moderators

Review responses, tag, highlight and message participants.

Clients

See responses and highlights of their studies, with participants shown by code only.

See it with your own study

Start a free trial and run one of your own tasks with test participants, in their language.